FIREWALKER
Events Security Ltd
A Subsidiary of FSG Security Plc
 
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Contact Us

Head Office:
The Manor
306-308 Leicester Road
Wigston
Leicester
LE18 1JX
Tel: 0844 8009134
Fax: 0844 8009135

 


 
 

 


CLIENT & PUBLIC COMMENTS & RECOMMENDATIONS
 

Firewalker Events Security Ltd is rightly proud of the relationship it has with its clients, and with the public.  Below are just a few reasons why the majority of our work is obtained directly from word of mouth and recommendation:

Staffordshire County Show - May 2008

"Your whole team is extremely well trained and the kingpin to this successful operation for us is your events manager, Mick.  He has an outstanding ability with regard to the way he operates and controls the team and takes on board the numerous requests from our side."

Remembrance Day - 11 November 2007
 

"Hello Chris 

Thanks for sorting out the weekend for us,  the staff were absolutely brilliant.  The parking stewards did a great job cramming cars into the tiniest spaces available and always courteous.  The stewards in blazers looked very smart and were very kind but firm.  The emotions of the day got to one when I stood next to him during the last post he wiped a tear away,  I thought at the time if it got to him then the job was a good one! 

Can you pass on my sincere thanks to them all especially Neil who as usual was a real gem.  Speak to you soon

Kind regards"

Helen

Fireworks Spectacular - Birmingham City Council - 4 November 2007

"Dear Chris

I just wanted to drop you a line to say thank you for all the hard work you and your team had done to make the Fireworks Spectacular event a success, and also for your support on Pantomime Horse Race.  Both events went very well, which is always a great relief to the event organiser!

Yours Sincerely"

Lisa Kennedy
Events Officer

National Armed Forces Memorial Dedication - October 2007

This event was extremely sensitive in so many ways. 

The Armed Forces Memorial (AFM), near Lichfield in Staffordshire, is a walled circle listing the names of about 16,000 service men and women who have lost their lives in the last 60 years.  It was created because of a perceived feeling of a lack of recognition of service personnel who had died since the last World War and includes not just those who died in battle but those killed in training and on exercises.

One of those listed is the Queen's cousin Earl Mountbatten, who was killed by an Irish Republican Army (IRA) bomb in 1979.

The memorial was unveiled by The Queen and Firewalker Events Security had the honoured task of securing the venues visitor centre, VVIP & VIP Car Park.  A very emotional day for many visitors and tact and diplomacy were high on the agenda.

"Hello Chris 

Thank you so much for yesterday to you and all your team and special thanks to John Wilkinson, Victoria Ramsbottom & Gillian Trueman who have all been so helpful, professional and understanding."

Helen Overton
Visitor and Tourism Manager

National Memorial Arboretum

"Chris

Could we also thank you - your staff were amazingly helpful and flexible.  John and his team really saved the day up at Branston as it was not clear who was who due to the postal strike.  They were incredibly pragmatic and sensible. John also stayed late (and held his team up) the night before the event to ensure he had all the correct information.  Please pass on my thanks to them all."

Charlie Bagot Jewitt
Chief Executive NMA.


BIRMINGHAM CITY COUNCIL Gardeners Weekend 2007

"I am writing to say a big thank you to all of your staff who worked last weekend in Kings Heath.  I have visited this show for the past three years and I always get the same security man greeting me.  His name is Phil and he is always cheerful and helpful, and I need lots of help at my age!  He sorts out my wheelchair, makes sure I can get around and when he is on a break, he picks up everything I have purchased and puts it in my car for me.  All the security men and women were fantastic and I hope to see you all again next year."

Mrs Patricia White
Wednesfield, West Midlands

 

"Dear Chris,

You may not remember me, but we did speak at Gardeners Weekend this year after I lost all my shopping on the Saturday.  I went back to the park and spoke to one of your night security men to see if he could help.  He spent a lot of time looking for me, but we couldn't find the little carrier bag I had put down and I thought that would be the end of it.  Imagine my surprise when you called me the next day to say your staff had spent all night looking and had eventually found the presents I had bought for my children.
We are normally too quick to criticise, but behind the scenes, I now know how committed your staff are and I thank you sincerely for making my children happy!

See you all next year"

Christine Parker
Kings Heath

 

"Dear Mr Woodford

We are a small company who present a marquee of crafts at a large number of events nationwide.  Last week we were at the Birmingham Gardeners weekend at Kings Heath Park.  The two personnel who took care of things during the day were excellent, taking a great deal of pressure off John and I.  Starting with car parking down to petty thieves.  I understand that Joe public are not always easy to please, but they were excellent both with our stall holders and the general public."

Kind Regards
Jean Jeater
Cottage Industries
Wolverhampton


I have been involved in Town Centre Management in the Midlands now for almost a decade, and in this business the reputation of good, reliable companies usually precedes them.  During that time I have organized a number of events, but by far the biggest is undoubtedly our Christmas Extravaganza. 

Last year we dramatically upped the event into a new dimension for the lights switch-on.  Having used Firewalker previously, I was extremely confident that Chris would be able to cope with this in his usual professional manner.  In the circumstances, his team was at the fore and dealt with all of the problems as they arose.  I was particularly impressed by the way in which they were anxious to meet beforehand and after the event to ensure that everything went smoothly.

I would have no hesitation whatsoever in recommending them for any job, no matter how large, as I feel that they would handle it perfectly and you would want them back year after year. 

Regards 

Bob Flack
Town Centre Manager
Cannock

 


 
 

 

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 07813 793841

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